Front Desk & Receptionist Executive - Premium Corporate Office in Bali

Join Hap Seng, a leading corporate entity, as a Front Desk & Receptionist Executive in the vibrant heart of Bali. This role offers a unique opportunity to represent our brand with professionalism and warmth, ensuring every visitor, client, and employee feels valued and well-cared for. You'll be the first point of contact for our premium corporate office in Canggu, handling inquiries, reservations, and ensuring a seamless experience for all.

At Hap Seng, we're committed to excellence and innovation. As a Front Desk & Receptionist Executive, you'll play a crucial role in maintaining our high standards of service. You'll work in a dynamic environment, interacting with a diverse range of people, and contributing to a positive and efficient workplace. This is your chance to showcase your exceptional communication skills and customer service expertise.

In this role, you'll be responsible for managing front desk operations, including check-ins and check-outs, coordinating with housekeeping and other departments, and ensuring the office runs smoothly. You'll also be responsible for maintaining a clean and organized reception area, and ensuring all guests and visitors feel welcome and comfortable.

📋 Tanggung Jawab Pekerjaan

• Greet and assist visitors, clients, and employees with a warm and professional demeanor.
• Handle inquiries and reservations, and coordinate with relevant departments to ensure a seamless experience.
• Manage front desk operations, including check-ins and check-outs, and maintain accurate records.
• Coordinate with housekeeping and other departments to ensure the office is clean, organized, and well-maintained.
• Maintain a clean and organized reception area, and ensure all guests and visitors feel welcome and comfortable.
• Provide excellent customer service and resolve any issues or concerns promptly and professionally.
• Assist with event planning and coordination, including arranging meeting rooms and other facilities.
• Stay up-to-date with industry trends and best practices in customer service and front desk operations.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a front desk or receptionist role, preferably in a corporate or premium office environment.
• Excellent communication and interpersonal skills, with the ability to interact professionally with a diverse range of people.
• Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Proficiency in English, both written and spoken, is essential.
• Familiarity with Microsoft Office Suite, including Outlook, Word, and Excel, is a plus.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.
• Experience with event planning and coordination is a plus.
• Bachelor's degree in a related field is a plus, but not required.

🛠️ Keahlian

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